This page explains what information we collect, how we use it, and the choices you have. It applies to the Earthberries website and to interactions with our team, not to systems operated by our partners.
Last updated: December 4, 2025
Data we collect
Contact details you share with us, basic usage analytics, and information you submit through readiness screening or contact forms.
How we use it
To respond to your requests, operate and improve our services, and understand how the site is used.
What we don’t do
We don’t sell your personal data. We don’t use it to target retail investors or to provide investment advice.
3.1. Who we are
Earthberries provides technology and infrastructure for real-asset and impact projects. We are an infrastructure provider, not an exchange, broker, or custodian. When this policy says "we", "us", or "Earthberries", it refers to the entity operating this website at earthberries.co.jp and the Earthberries readiness, registry, and operating infrastructure.
3.2. What this policy covers
This policy applies to:
- visits to the Earthberries website,
- information you submit through forms, and
- direct communications with our team in relation to Earthberries.
It does not apply to systems operated by our partners (such as banks, brokers, or exchanges). Those parties have their own privacy and data-protection policies.
3.3. Information we collect
We may collect:
- Contact information – such as your name, work email, work phone, company, and role, when you submit forms or contact us.
- Project information – details about assets or projects you share through the issuer readiness form or in conversations with us.
- Usage data – standard technical information like pages viewed, browser type, approximate location, and timestamps, often via cookies or similar technologies.
- Communication data – information contained in emails, calls, or other messages you send to us.
We collect this information either because you provide it directly or because it is generated by your use of our site.
3.4. How we use your information
We use your information to:
- Respond to inquiries, readiness screenings, and support requests.
- Evaluate whether there is a potential fit between your project and the Earthberries readiness, registry, and operating infrastructure.
- Operate, secure, and improve the website and our infrastructure.
- Comply with applicable laws, regulations, and legal processes.
- Maintain records of how our services are used in case of audits or disputes.
We do not use your information to provide investment advice or to market securities to retail investors.
3.5. Legal bases for processing (where applicable)
Where data-protection laws require a legal basis, we generally rely on:
- your consent (for example, when you submit information through a form),
- our legitimate interests in operating and improving our services, and
- compliance with legal obligations.
3.7. International transfers
Earthberries may operate or use service providers in multiple jurisdictions. This can involve transferring your information across borders. Where required, we take steps to put appropriate safeguards in place, such as contractual protections.
3.8. Data retention
We retain personal information for as long as needed to:
- operate the website and our services,
- respond to your requests, and
- comply with legal, regulatory, or audit obligations.
When information is no longer needed, we take steps to delete it or anonymize it.
3.9. Your rights
Depending on your location and applicable law, you may have rights to:
- access the personal information we hold about you,
- ask us to correct or update it,
- request deletion or restriction of processing,
- object to certain uses, and
- withdraw consent where processing is based on consent.
To exercise these rights, contact us using the details below. We will respond in line with applicable law.
3.11. How to contact us
For questions about this policy or how we handle personal data, contact us at:
Email: privacy@earthberries.co.jp
Subject line: Privacy inquiry
3.12. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.
3.13. Not legal advice
This page is for information purposes only and does not constitute legal advice. You should consult your own legal advisors regarding your obligations under applicable data-protection laws.